How do I cancel/ clear a pending transaction that has been pending for months. The transaction was cleared by the merchant, but still shows pending in my transactions.

Thank you for bringing this to our attention, Support93.

To resolve this pending transaction accurately, we recommend contacting our Payments Support team. They have the expertise to investigate the issue and assist you in resolving it.

Since the merchant has already cleared it, our support team will be able to take the best course of action to ensure your account is updated correctly.

Here's how to connect with them:

1. Log in to the Merchant Service Center.
2. Select the Support tile.
3. From the What can we help you with today? Field, enter your concern and hit Continue. 
4. Choose Chat or Callback.

I’ll ensure this conversation remains open for any future updates and discussions.