Skip to main content

Get 50% OFF QuickBooks for 3 months*

Buy now
Switch to QuickBooks and 70% off for 3 Months
August 10, 2024
Question

How do I change my phone number. I no longer have the old number.

  • August 10, 2024
  • 3 replies
  • 87 views
How to change phone number?

3 replies

Moderator
August 10, 2024

I can help you change the phone number associated with your account, eleven16enterpri. Let me walk you through the process to further improve your account security.

 

It's our topmost priority to build a more secure environment for you. Hence, only you can update information within your Intuit Account. Since you cannot access your old phone number, you can utilize the account recovery form. We will process your request within one business day, considering our business hours from M-F, 8 AM to 5 PM PT.

 

When processing your request through the account recovery form, please take note of the following:

 

  1. Ensure to take a high-quality photo or scan your government-issued ID using your mobile device. It can be a driver's license, state ID, passport, or notarized document.
  2. Provide what you need to update, all the necessary information tied to your account, and upload your ID or document in the Account Recovery form.
  3. Look for an email containing the follow-up steps to successfully change your mobile number, which will be sent to you from no_response@intuit.com within one business day.

 

For more information, refer to this article: Recover your Intuit Account if you can’t sign in.

 

If you need further assistance, I recommend contacting our customer support team. With their tools and expertise, they can check your account in a safer environment and assist you with your requests.

 

Additionally, this material can guide you if you want to modify your Intuit Account credentials directly in the Intuit Account Manager: Update or change your Intuit Account sign-in information.

 

On the other hand, consider scanning this resource to update your company information so customers can identify and contact your business: Change your business name, contact info, or EIN in QuickBooks Online.

 

You can always seek assistance in this forum when changing your phone number and other information in QuickBooks Online. We're available anytime to offer further help when necessary.

September 17, 2025

I need help to change my number because I no longer have the other number 

March 13, 2026

How can I change my number to log in 

May 27, 2026

How do I change my phone number to my current one

Moderator
May 27, 2026

Hey Numion,

 

Thank you for reaching out to the QuickBooks Community, and welcome! I will be happy to help you here! Here's how to change your phone number in QuickBooks Online:

 

  1. Log in to your QuickBooks Online account.
  2. Click your Profile icon (next to the Gear icon) in the upper-right corner.
  3. Select Manage your Intuit Account.
  4. Go to the Sign-in & security tab.
  5. Select the Phone section and click Change next to your old number.
  6. Enter your new phone number and select Save.
  7. Verify the new number via the text or voice code sent by Intuit.

 

Please let me know if you have additional questions or concerns. My dedicated team and I will be here to assist further! Thank you.