How do I locate my past customer support cases in QB?

We understand the importance of following up on key documentation to resolve your QuickBooks issues, MH251.

The option to view all your past support tickets or locate the sent documents in QuickBooks Online (QBO) is unavailable. The best way to find your case and get your documents is to contact our Live Phone Support. Here’s what to do:

1. Click the Help (?) icon.
2. Enter the keyword of your concern in the Search section and click on Contact Us.
3. Choose your preferred method of communication:

• Get a Callback from the next available support.
• Chat with a live expert.

Feel free to revisit this post or let us know if you have more questions about managing your business in QuickBooks.