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G
gc37
August 4, 2025
Question

How do I migrate from Quickbooks Online to Quickbooks Mac Plus 2024?

  • August 4, 2025
  • 2 replies
  • 27 views

I'm currently using Quickbooks Online, and I want to migrate to Quickbooks Mac Plus 2024. Online instructions say that I need to migrate from Online to a Windows version, and then convert from Windows to Mac. I was able to import my company into a trial version of Enterprise Retail, but there's no option in the File->Utilities menu to "Copy Company File for QuickBooks Mac" as noted in the instructions. It seems silly that I would need to buy a Windows version just to be able to use the Mac version. Any other options? I'm happy to do it manually using CSV or XML files if there are instructions for doing so.

2 replies

C
CharmieHQuickBooks Team
QuickBooks Team
August 4, 2025

We appreciate your efforts in migrating your data from QuickBooks Online (QBO) to QuickBooks Mac, GC. Please know that company files cannot be moved to QuickBooks Mac using QuickBooks Desktop Enterprise Retail.

 

You can only transfer company files from QuickBooks Desktop Pro, Premier, or Premier Accountant Editions. We recommend contacting our QuickBooks Desktop Live Support team for assistance. They have the necessary tools to securely review your account and help you successfully migrate your company files to QuickBooks Mac.

 

Here's how you can connect with them:

 

  1. Open QuickBooks.
  2. Go to Help, then select QuickBooks Desktop Help/Contact Us.
  3. Enter a question, keyword, or topic.
  4. Select Contact Us.

Note: You need to search for an article before you see the Contact Us option.

 

To find out the best time to call, you can visit this page to check our support hours: QuickBooks Desktop (Pro, Premier, Enterprise, Payroll, Time, Payments).

 

Feel free to revisit this thread and use the Reply button if you need further assistance. The Community team is always here to support you.

SIAB
SIAB
Level 2
August 5, 2025

@gc37 

You should contact @Fiat Lux - ASIA directly via email for assistance. They can help converting your data from QBO to Desktop Mac 2024.

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