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October 8, 2025
Question

How do you change timesheet settings?

  • October 8, 2025
  • 1 reply
  • 13 views

In Customize your timesheets,, customers status is active and I need to change it

1 reply

ShyMae
QuickBooks Team
October 8, 2025

Hi there, Shawn 

In QuickBooks Time, the Customers and sub-customers field is set to active by default. It ensures that time entries are linked to the appropriate customers for proper job costing and reporting.

 

Changing this field's status within the Customize your timesheets page is unavailable, which is why the option appears grayed out.

 

This thread will remain open if you have other questions.