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BECKY-LOCKE
August 8, 2025
Question

How do you stop credit card payments made through SPENDTRACK from coming out as debits?

  • August 8, 2025
  • 1 reply
  • 5 views

All other credit card accounts are correct except the one I pay with SPENDTRACK and it deducts the payment, shows it as a charge, and when I exclude it or try to add CC Credit it does a double entry and charges one entry and credits the other. How do I fix this?

1 reply

M
MirriamMQuickBooks Team
QuickBooks Team
August 8, 2025

You'll have to contact SpendTrack's Support Team to review and confirm the mapping settings, Becky.

 

SpendTrack syncs transactions into QuickBooks Online (QBO) by importing data directly from your bank account, including credit card payments. If payments are showing as debits instead of credits, it’s likely due to how the integration is configured.

 

Their Support Team can help ensure transactions are mapped correctly and credit card payments are categorized as credits rather than debits. Since SpendTrack controls how the data syncs to QBO, they’re the best resource to assist you with adjustments.

 

If you have further questions, let us know. We’re here to help.

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