Question
How to record auto insurance pay off for a total loss auto, and partial payment to the company?
Our work truck got stolen a month ago and the auto carrier has deemed it a total loss. Now I need to know how to record this in QB online so it shows the truck has been paid off. The balance of the auto still owed to the bank is 47K which the insurance will send that amount directly to the bank. The total claim amount is 66K, so the remaining amount the insurance co. will send us a check directly for 19K . I am having trouble understanding how to record this in QBO.