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New Member
September 19, 2026
Question

I AM LOCKED OUT OF MY DESKTOP PRO PLUS 2024 and My subscription expires Jan 29th, 2027!!! What is going on???

  • September 19, 2026
  • 2 replies
  • 6 views

I need to use my quickbooks today and I am locked out and in read only yet my subscription expires Jan 29, 2027. Last time I checked it hasn’t gotten to the date yet!!! What is going on????

2 replies

QuickBooks Team
September 19, 2026

I understand where you're coming from and the urgency of resolving this issue. Being locked out of your QuickBooks Desktop account can happen for several reasons, such as entering the wrong company file password or Master Administrator password multiple times, or reaching the maximum number of activations for your license. To verify your license status, you can log in to the CAMPs website. Alternatively, you can reset your password directly on the login screen by selecting I forgot my password.

Once verified and resetting your password doesn't work, I recommend contacting our Live Support team to gather some more information and guide you through the next steps.

Let me know in the comments if you have other concerns. I'm always here to help.

SIAB
Level 2
September 20, 2026

@Kellermcc Can you log in to CAMPS as the Primary Contact and check your license status? Ensure that your license code matches the one on your computer.