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June 21, 2024
Question

I am trying to post a sales receipt batch, giving me an error message Something not quite right, please retry. Have retried several times any suggestions?

  • June 21, 2024
  • 1 reply
  • 4 views
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1 reply

Moderator
June 21, 2024

I'll ensure that you can manage your sales receipt effectively, tpatton. Let's go through some troubleshooting steps to fix the error you're experiencing.

 

Websites like QuickBooks Online (QBO) encounter browser issues because of stored internet cache files. To enhance your QuickBooks experience, access your account and re-post your sales receipts in batches using an incognito window or private browser. Below are the keyboard shortcuts:

 

  • Safari: Command + Shift + N
  • Google Chrome: CTRL + Shift + N
  • Mozilla Firefox or Microsoft Edge: CTRL + Shift + P

 

If it's successful, switch to your regular browser and clear its history to start fresh. If not, you can use a different compatible browser, as the one you're using now may have a temporary issue.

 

Additionally, visit the following resources for tracking your sales transactions:

 

 

I'm always around and ready to help if you need further assistance or have other questions about handling sales-related activities. Keep me in the loop by replying to this post. The Community space is available 24/7.