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December 13, 2025
Question

I can't do expenses-- again! for the 3rd day it keeps saying: Something's not working. Try refreshing the page and check back.

  • December 13, 2025
  • 1 reply
  • 1 view

 

Something's not working. Try refreshing the page and check back.

1 reply

December 15, 2025

Hi, Kim.

I know how important it is to fix this issue so you can handle your expenses without delay.

Start by signing out of your QuickBooks Online account and signing back in. If the issue persists, try using an incognito or private browsing window.

Make sure you’re using a supported browser, such as Google Chrome, Microsoft Edge, or Safari, when accessing QuickBooks Online.

If you have any further questions or need assistance, feel free to click the Reply button. We're here to help.

December 17, 2025
Hi, Kim.

I just wanted to follow up to check if the resolution we provided helped resolve your issue.

Please let us know if everything is now working as expected or if you’re still experiencing any problems.

We’ll be glad to assist further if needed.