I can't resend invite for team member to track time

Let's figure out why you're unable to resend an invitation to a team member, mhuss1.

To get to the bottom of your situation, I need more information. With this, I would like to know what happened when you resent the invitation? Did you encounter any errors, or is the button greyed out? Please note that any additional details can help us narrow down this issue and provide a more accurate resolution.

In the meantime, let's refresh your browser before resending an invite to an individual team member. Since this process takes place between your browser and the program, ensure your internet connection is stable.

What's more, QuickBooks invitations have an expiration date, often around 30 days. If your team member doesn't accept it within 30 days, it becomes invalid and can't be resent directly. Check out this article to learn more: Invited user didn't receive your email invitation.

If the issue persists, I recommend performing some troubleshooting steps to address this odd behavior. Start by clearing the cache and deleting Intuit-specific cookies to guarantee the browser is running the program as designed. You can also switch to another compatible option to verify if it's a webpage issue.

Once done, they can now track and submit their time on QuickBooks Workforce.

If you have additional questions about managing a team member, add them below. I’ll get back to help you.