I changed from android to apple and now i can't log into the app on phone

Let's work together to identify the root cause of your inability to log into the QuickBooks Self-Employed (QBSE) app, groundpounder.

Starting March 25, 2024, the QBSE app will no longer be available for download by new users or on new devices. However, it will still be accessible to existing users on devices that have previously installed it.

Since you've switched to a device with a different operating system (OS), downloading this is unavailable to log in with your credentials. To help us pinpoint the issue, please confirm which app you have downloaded—whether it is QBSE or another QuickBooks product.

While the application won't be available for download on new devices, you can still access your existing account through mobile or web browsers.

Additionally, it would be helpful if you could provide any error messages or prompts you encountered during the login process.

You might also be interested in exploring QuickBooks Solopreneur. This enhanced tool for self-employed individuals combines familiar features with new functionalities, such as sending estimates and setting financial goals.

For future reference, you can read the QBSE annual tax guide to stay compliant and optimize your tax situation throughout the year.

We're here to help, so feel free to reach out if you have any questions or need assistance.