I’m using QBO Plus and receiving the message:You’re using the older layout for QuickBooks invoices, which i'm not. Has anyone gotten sales orders to work?

We haven't received any reports of issues related to the error, and the sales order is functioning as expected, RBH625.

Errors in creating transactions like sales orders are often caused by unstable internet connections and accumulated browser cache. Ensure a strong, stable internet connection first.

If the error persists, let's consider troubleshooting your browser. While cache improves browsing speed, excessive buildup can lead to unexpected issues. Let's start by clearing cache, then confirm you're using a supported browser version.

Are you looking for ways to take your QuickBooks experience to the next level? I'm excited to share that you can connect with our QuickBooks Live Expert Assisted team. They are here to help you manage your transactions and ensure the data integrity of your account. Let us support you on your journey to financial success.

After completing the troubleshooting steps, you should be able to create sales orders successfully. Then, you can proceed with creating invoices and payments.

Please keep us updated so we can provide additional assistance if necessary.