I'd suggest using the Get a Callback feature from the Help menu to receive a call from our live support team. They have the necessary tools and access to ensure your information remains secure and to handle any disputes effectively.
Here's how:
Go to the Help menu at the upper right.
Choose Search, then enter your specific concern in the Search Questions, Keyword or Topics.
Select Contact Us.
Choose the Callback option.
Enter your contact information.
Click the Get a call.
They can accommodate you Monday to Friday from 6 AM to 6 PM PT and Saturday from 6 AM to 3 PM PT.