I requested a refund for the monthly subscription of quicknpoks online as soon as the charge hit my account. Im not using the product anymore. I was denied my request.

I appreciate you bringing this to our attention, Sportsman. Let me help clarify and guide you through the process.

QuickBooks Online operates on a subscription basis, which means charges are automatically applied at the start of each billing cycle to maintain your account. These charges will continue unless you cancel your subscription before the renewal date, even if you haven’t actively used the product.

To ensure your refund request is processed securely, I recommend contacting our live support team. They can review your account, explain the charges, and help you determine the next steps.

Here's how:

1. Go to the Help icon on the top menu.
2. Select the Search tab, then the Contact Us button
3. Choose a topic. For instance, click Ask about something else, then enter your concern.
4. Tap Continue and then choose if you'd like to connect with us through Chat or Callback.

Let us know if you need further assistance or have questions.