In my sales settings, under default email msg I checked off the "Email me a copy" with my email address but I am getting the Invoice copy twice. Is there another setting?

We can perform some troubleshooting steps to ensure that invoices are not sent twice, Awildaa.

Sometimes, the browser you are using could have a data issue, which can cause QuickBooks to behave unexpectedly. To verify, we can clear your cache so the system can start fresh. Cache can accumulate a large amount of data, potentially slowing down your browser. You can also use another supported browser.

If the issue persists, I recommend contacting our phone support team, as they have the tools to investigate this unusual behavior when sending your emails.

Here's how you can contact them:

1. Click the Help option in the upper-right corner.
2. Go to the Search tab and enter the topic.
3. Click Contact Us.
4. Enter your concern, then select Continue.
5. Choose either Chat or Callback.

We recommend checking the best support hours to reach them to ensure you receive prompt assistance.

The Community is always here to help. If you have any questions or need further assistance, please feel free to comment below.