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KMP26
January 16, 2026
Question

In preparing W2s for 2025, I realized an entire payroll run is missing from my Quickbooks. How do I reenter this missing payroll run?

  • January 16, 2026
  • 2 replies
  • 28 views

In preparing W2s for 2025, I realized an entire payroll run is missing from my Quickbooks. How do I reenter this missing payroll run?  I remember now that we had some sort of glitch in January 2025.  I do not know if the January payroll run was submitted by Intuit.  When I complete a payroll run, a box pops up that says Intuit is submitting the information somewhere ... but I do not know where.

 

My concern is that none of the W2 forms will be correct without my reentering the entire payroll run that is missing.  Then, if Quickbooks transmits that again, will that then duplicate the taxes for that period in January 2025?  I have 15 employees who need correct W2s and I just don't know where to begin in getting this information into Quickbooks so that the W2s are correct, without this information being submitted to Federal/State tax agencies.  It was submitted in January 2025. 

2 replies

Clark_B
Clark_BQuickBooks Team
QuickBooks Team
January 16, 2026

Hello there, @KMP26. I appreciate the effort you've put into addressing this matter, and I understand the importance of your missing payroll and W-2 forms.

 

To start, I suggest running a payroll report to verify if the January 2025 payroll was successfully submitted  and to confirm its accuracy. Also, please note that QuickBooks will not transmit the payroll again if it has already been submitted.

 

Here’s how to run the payroll report:

 

  1. Navigate to the left panel and select Reports.
  2. In the Type report name field, enter Payroll Details, and click on it.
  3. Set the date filter to January 2025 and review the report carefully.

 

If the entire payroll for January 2025 doesn't show in the report, you’ll need to request an amendment to correct your payroll since this impacts your tax liability.

 

We’re always here to help you if you have any other concerns.

Clark_B
Clark_BQuickBooks Team
QuickBooks Team
January 20, 2026
Hi there, KMP26
 
I just wanted to follow up to check if the resolution we provided helped resolve your issue.
 
Please let us know if everything is now working as expected or if you’re still experiencing any problems.
 
We’ll be glad to assist further if needed.
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