Skip to main content

Get 50% OFF QuickBooks for 3 months*

Buy now
Switch to QuickBooks and 70% off for 3 Months
May 8, 2026
Question

In QB time, for time off requests, how can an Admin be notified that the Primary Admin put in a time-off request?

  • May 8, 2026
  • 1 reply
  • 10 views

Our company owner is an admin in QB time, I am the primary admin. He gets email notifications when anyone else requests time off, except for me. How do we make it so he gets notified when I request time off? I already tried changing the team setings so he is the manager of the group I am in, that didn't fix it.

1 reply

QuickBooks Team
May 11, 2026

The primary admin is the highest-level user. The system routes all team member notifications to this role. Since you sit at the top of the permission hierarchy, regular company admins won't be automatically notified when you request time off. To ensure the owner receives an email notification, you can switch roles.

 

Here's how to do it: 

 

  1. Go to My Team.
  2. Select the owner from the list.
  3. Go to Permissions, then select Transfer primary admin.
  4. Click Send Invitation.

 

If you have further questions, feel free to reply below. We're here to help.