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intuit updated state that invoice reminders will automatically be emailed. Why? then says I can change this but I cannot. help.

Forum|Forum|6 months ago
February 6, 2026
3 replies
76 views

Intuit sent an email saying they updated my quickbooks with an automatic invoice reminder being sent out. I don't want that so now I have to figure out how to turn that off. The instructions they give in the email do not work on Self Employed website. Should it not be IF I wanted this I could turn it on?? Instead now I'm spending an hour trying to figure out how to turn it off.

QuickBooks Self-Employed

Best answer by Bryan_M

Hi there, @basement3productions.

Please be informed that the automatic invoice reminder feature is only available for QuickBooks accounts with a Payments service. However, this feature does not apply to QuickBooks Self-Employed users.

This means you don’t need to worry about the email you received, as the feature does not apply to you. You received the message because you might have a QuickBooks Payments account.

If you have any additional questions, please leave a reply below. We'll assist you promptly.

Bryan_M

Answer

QuickBooks Team

Hi there, @basement3productions.

Please be informed that the automatic invoice reminder feature is only available for QuickBooks accounts with a Payments service. However, this feature does not apply to QuickBooks Self-Employed users.

This means you don’t need to worry about the email you received, as the feature does not apply to you. You received the message because you might have a QuickBooks Payments account.

If you have any additional questions, please leave a reply below. We'll assist you promptly.