Invoice email has verbiage I don't want
- January 3, 2026
- 1 reply
- 3 views
I recently noticed a major change in the format of my emailed invoices (although this change has not affected the emails from one of my clients). I strongly object to the addition of "Please pay this invoice on time" which I find overly direct and rude. I have not been able to find a way to remove this verbiage and I will wind up adding a disclaimer in my emails to renounce it. I have seen QBO threads about similar involuntary additions which apparently cannot be removed (yet, we hope). Some posts start as far back as Feb. 2025 and I don't see that the QBO issue has been resolved. I use desktop (even though QB is making it as difficult as possible) and would like this message to go away. I will not update my client's QBDT in order to avoid this update. If anyone knows how to remove this language or revert to the prior email format, I would be most grateful to know how to do it. Thank you!