iPad and QuickBooks Time Kiosk app
We have two identical, supervised iPads—one in each warehouse—managed through Apple Business Manager/Business Essentials and locked in Guided Access to the QuickBooks Time Kiosk app. After launching the app and entering our company ID and authorization code, the iPad at Warehouse A stays on the employee list just fine, but the one at Warehouse B eventually drops back to the “Administrator / Manager / Employee” role-selection screen. To recover, we have to exit Guided Access, force-quit the app, relaunch it, and start Guided Access again. Both iPads share the same iPadOS version, kiosk settings, Wi-Fi, and MDM profiles, so I’m out of ideas. Has anyone run into this and found a reliable fix—or can point me toward the right Intuit or Apple contact?