Is there someone who can help please? When I try to email or print an invoice it is removing the product/service information. Does anyone know how to fix this?

Hi there, arborsbydavid.

Thanks for turning to the Community for support. I want to make sure you're able to print invoices with all of the correct info in your QuickBooks Self-Employed account.

As an initial troubleshooting step, I recommend clearing the browser cache. The cache is in place to collect frequently used data to make loading web pages quicker and easier. If the cache becomes too full it can cause certain viewing and performance errors. Clearing it will remove anything that's preventing the page from loading properly when printing. Here's how to get this done in Chrome for example:

1. At the top right, select the More ⋮ icon.
2. Select Settings.
3. Choose Privacy and security.
4. Select Cookies and other site data.
5. Click See all cookies and site data.
6. Type “intuit” in the search bar to find Intuit cookies.
7. Select Remove all shown or the trash can icon.
8. Restart Google Chrome for the changes to take effect.

The following article provides similar steps for other browsers: Clear cache and cookies to fix issues

Please give this a try and let me know how things look afterward. I'll be here if you have any other questions.