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August 30, 2025
Question

Issue when making Receipts

  • August 30, 2025
  • 1 reply
  • 6 views

in QBO, My home currency is USD and have multi currency enabled for our local customers, MVR. When I create Receipts for local customers it changes to USD Value automatically. This started few days ago and it was working fine before. How can I fix this issue?

1 reply

QuickBooks Team
August 30, 2025

Let's work together to troubleshoot the issue with receipt values converting to USD, so you can seamlessly create receipts for your local customers, Adam.

 

To start, I recommend clearing your browser's cache to remove any excess data that might be impacting QuickBooks Online's performance. You can also consider using an alternative browser to narrow down the situation.

 

If the problem continues, I suggest contacting our live support team. They have specialized tools to securely review your account, identify the issue, and provide personalized assistance.

 

Here's how you can reach them:

 

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Please don't hesitate to leave a comment if you have any additional questions.