My account was closed

Hello, Brotherslandscaping. Common reasons your account may be placed on hold include a transaction processed after several failed authorization attempts, or your business type needs to be verified to ensure it complies with Intuit's Acceptable Use Policy.

This process is a precautionary measure to protect all parties involved and doesn't necessarily indicate a problem. To confirm next steps, check your email for instructions on releasing the hold. Follow the steps carefully and provide any requested documents so we can complete the review. For more details, refer to this article: Learn about funds on hold in QuickBooks Payments.

On the other hand, if you’re dealing with direct deposits or tax payments, your account might be placed on hold if a debit to your linked bank account is returned. You’ll receive an email with a return code explaining the issue, along with this guide to help you solve it: Resolve a non-sufficient funds (NSF) hold on your payroll service.

Let us know if you have any further questions, and we'll be here to help anytime.

Hello, @brotherslandscaping845.

I just wanted to follow up to check if the resolution we provided helped resolve your issue.

Please let us know if everything is now working as expected or if you’re still experiencing any problems. We’ll be glad to assist further if needed.