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October 11, 2025
Question

My transactions being deleted. Months of data missing and I haven't changed anything, previously reconciled receipts from years ago now show that they need review.

  • October 11, 2025
  • 1 reply
  • 5 views

There are large gaps of missing transactions from years ago as well as recent ones. I am seeing old reciepts from 2019-2021 popping up again as needing review. I've made no adjustments to my accounts syncing. Reports show the same thing. Has this happened to anyone else? Attempting to import via CSV either fails or tells me that the transactions already exist, but they dont. all the numbers I included in the last 5 years of tax returns are no longer correct in Quickbooks Self Employed. What to do?

1 reply

QuickBooks Team
October 11, 2025

Missing transactions or discrepancies in financial records can be challenging and disruptive, especially when accuracy is essential, accounts631.

 

The nature of the issue you're describing requires a more detailed review of your account. That said, you'll have to contact our live support team. They are equipped with specialized tools, including the ability to conduct a screen-sharing session, to investigate your account and identify the root cause.

 

Here’s how you can reach them:

 

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