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New Member
June 26, 2026
Question

New Quickbooks Company not showing up in the Quickbooks app so I cannot add receipts to that company

  • June 26, 2026
  • 1 reply
  • 39 views

Hi! I just created a new company in my Quickbooks Desktop Pro account however, when I log onto the Quickbooks app to photograph receipts, the new company does not show up. All of my other Quickbooks desktop companies show up in the Quickbooks app and I have no issue photographing and saving receipts to the app. Can someone help!?!?!?!?!

1 reply

QuickBooks Team
June 27, 2026

In QuickBooks Desktop, a newly created company file will appear in the QuickBooks app as long as it is associated with your Intuit account. Please verify that your new company file is connected to your account.

 

Here's how:

 

  1. Open your new company file in QuickBooks Desktop Pro.
  2. Go to the Company menu at the top, then select My Company.
  3. Click Sign In (in the top right corner of the window) and log in to your Intuit account. Enter the user ID and password you use for your current QuickBooks account.

 

After linking the file, refresh your QuickBooks app by logging out and logging back in. It updates your account data and allows the app to retrieve the company.

 

If you still don't see the new company, try uninstalling and reinstalling the QuickBooks app to give it a completely clean slate.

 

For more information on capturing and uploading receipts, please refer to this guide: Upload receipts to QuickBooks Desktop Plus, Accountant, or Enterprise.

 

Please let me know if you have any other questions or concerns.