New Shipping Manager Package and Mark-Up Settings

I was told to Click on Units of Measure to see the feature, but it's not there. 

I see 

Dimensions:

- Inches 

- Centimeters 

Weight:

- Pounds & Ounces 

- Grams 

- Kilograms

Efforts are currently underway to implement some features from the old Shipping Manager into the new Shipping Manager experience, HelloRose.

For assistance in navigating and configuring shipping-related settings, particularly the Mark-Up settings in QuickBooks Desktop (QBDT), please contact our Live Support team for the best help.

Here's how to contact our Live Support team:

1. Log in to your QuickBooks account.

2. Navigate to the Help menu and select QuickBooks Desktop Help or Contact Us.  

3. Enter your question, keyword, or topic that you need assistance with.  

4. If you can't find the answers you're looking for, select Contact Us to connect with an expert for further assistance. Note: You must perform a search for an article before the Contact Us option will appear.

You can also visit the Intuit QuickBooks Shipping Manager website to get answers to frequently asked questions about it.

If you have other concerns aside from those related to using the shipping manager, feel free to return to the Community for further assistance.

It does not exist and likely wont exist.  
They (intuit) says its new and improved. It is not. In fact, its a large leap backwards in every way.  It has no way to use existing phone numbers. It has no way to make return labels. It has no way to set default package sizes or weights. Its truly a terrible and useless platform.  We have used QB enterprise for 20+ years and this update has almost brought our company to a screeching halt.  I even talked to Support and they agree its a steaming pile of fail.

Hold off on updating your QB installs if you old shipping manager still works.  Ignore the new one until they remove it or you can find a new service. 

Intuit continues to cram useless and backwards updates down our throats and make this terrible program even more useless until you give up and go to their inadequate online option. 

Anyone having any luck whatsoever with this terrible product. Now its printing my FedEx/UPS Labels with the next day on it. This thing is AWFUL

nothing on the new shipping manager works right. its a total ship show