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January 19, 2026
Question

Payroll Adjusment

  • January 19, 2026
  • 1 reply
  • 3 views

Hello,

 

I processed a payroll check for a bonus, and accidentally chose check instead off direct deposit. I cancelled the payroll, and did it again with direct deposit. All seemed fine until I want to match deposits later on, now I continue to have these payroll adj transactions show up in the Match selection. It's not hurting anything other than being annoying that I have 4 transactions that I wish wouldn't be available.

 

Any one know how to get rid of this?

1 reply

QuickBooks Team
January 20, 2026

Hi, Adam73647.

 

This issue happened when the original payroll check was canceled and marked as voided. QuickBooks then created offsetting adjustment transactions to reverse it, which is why these entries are now showing in your bank feed.

 

I understand it can be annoying to see these adjustments showing as available matches in your banking feed, even though they shouldn’t be matched to anything since they are simply internal corrections. However, please know that these entries are important in your books to ensure the accuracy of your payroll taxes and overall totals.


If you'd like for these adjustments and the checks that they offset to be deleted, our live support team can help take care of this for you. 

 

Here's how you can reach out to them:

 

  1. Click the Help menu or the (?) icon in the upper-right corner of QuickBooks Online.
  2. Go to the Assistant tab.
  3. Type "Contact Support" and press Enter.
  4. Provide a brief description of the concern and click Continue.
  5. Choose your preferred option: Have us call you or Chat.


If you have any other concerns, don't hesitate to reach out. We're here to help.