I appreciate you reporting the issue you're encountering, where the PDFs are not displaying the listed products, Eric. To fix this case, I recommend contacting our live support team.
Although I would like to assist you directly, your case requires further review. Our experts can provide you with live assistance to ensure that all necessary details appear in your PDFs.
Here's how to reach them:
Hover over the Help icon, then select Contact US.
Please enter the issue you're experiencing with the products not displaying in your PDFs in the box provided.