physical inventory

Thanks for reaching out, Green Roof.

Let's first refresh your company file by switching to another company and then reopening your original file. If the item still doesn't display, we'll update QuickBooks Desktop and perform a Verify and Rebuild to fix any underlying issues. I'm here to ensure this gets resolved for you.

If you’re referring to the Physical Inventory list and the item column when creating a Purchase Order (PO), the reactivated item should appear. Follow these various suggestions to have the item show up:

First, refresh your Company File:

1. Close your current company file by going to File, then click Close Company/File.
2. Then, open a different company file. Go to File, then select Open a Company File. Then click Next.
3. Select a different company file and click Open.
4. After this, repeat the process to reopen the original company file.

If this doesn't work, Update QuickBooks Desktop to the latest release:

1. Select Update available then select Install now to install the update.
2. Wait while the update is getting installed. It might take a while for the update to be installed.
3. Open QuickBooks once the update is installed.

If this still doesn't show the reactivated item when receiving the PO, proceed to perform Verify and Rebuild Data in QuickBooks Desktop.

For future reference, let me share an article on how you can customize item reports to keep track of your inventory: Customize item reports.

I'll be staying in the loop in case you have follow-up questions regarding inventories. The Community team will be active in answering your queries through the thread. Take care.