Skip to main content

Get 50% OFF QuickBooks for 3 months*

Buy now
Switch to QuickBooks and 70% off for 3 Months
Talk to Sales: 877-683-3280
Hours
Mon - Fri, 5am - 6pm PST
Sat - Sun, 7am - 4pm PST
Product support & help
Need help signing in?
B
brianlenell
July 8, 2025
Question

Potential scam using the name of Quickbooks

  • July 8, 2025
  • 1 reply
  • 7 views

I just want to report that there may be a potential scam using the QuickBooks name that is not affiliated with QuickBooks.

 

I received a message to call [phone number removed] saying that my credit card was declined and I needed to take care of it immediately.  I checked my QuickBooks account and everything was showing current.  The people at the number are very vague about who they are and what they do but that my service is discontinued until I give them my credit card information. They claim to be with QuickBooks, however when I called QuickBooks to verify, I was told that they have not separated the service portion from the regular QuickBooks subscription.  Interesting because QuickBooks has always kept us informed via email on changes. Of course I did not tell them anything.

 

So be very careful when someone says that they are from QuickBooks.  I hope this imposter can be shut down.

1 reply

JenoP
JenoPQuickBooks Team
QuickBooks Team
July 8, 2025

Thanks for bringing this to our attention, brianlenell.

 

Be aware that scammers often create convincing but fraudulent subscription notices designed to impersonate legitimate companies and deceive recipients.

 

You've also taken the right steps by checking your QuickBooks account and reaching out to our support team to confirm your subscription details. Being vigilant and taking proactive security steps are crucial steps in protecting yourself from these deceptive practices.

 

On our end, we also take a proactive stance in identifying potential scams and fraud that could affect our customers. You can read more details about this in this article: Identify suspicious activity, phishing scams, and potential fraud.

 

You can contribute to our efforts in combating suspicious activities such as phishing or technical support scam emails and phone calls by reporting them through our Security Center.

 

Here's how:

 

  1. Go to this website: https://security.intuit.com/.
  2. Click Contact Us.
  3. Scroll down a little bit and click Report technical support scams.

 

 

Please know that you can always reach out to the Community if you need anything else.

Need QuickBooks guidance?
Log in to access expert advice and community support instantly.
Terms & ConditionsAccessibility statement