Skip to main content

Get 50% OFF QuickBooks for 3 months*

Buy now
Switch to QuickBooks and 70% off for 3 Months
Talk to Sales: 877-683-3280
Hours
Mon - Fri, 5am - 6pm PST
Sat - Sun, 7am - 4pm PST
Product support & help
Need help signing in?
J
JayBook
August 20, 2022
Question

Proadvisor Profile Verification

  • August 20, 2022
  • 1 reply
  • 85 views

I hope this is acceptable to post in the community 

 

I read of someone having their Proadvisor profile rejected because they used their work address on their profile, which was different from the address on their ID?

 

My ID doesn't have my current address on it even though the DOL has it, so I was wondering if I will have a problem getting my profile approved because of this.

1 reply

J
JamaicaAQuickBooks Team
QuickBooks Team
August 20, 2022

I appreciate the complete details you've shared, @JayBook. I'm here to provide some clarification about the address to help you publish your profile on the ProAdvisor page.

 

Can you tell me more about this Proadvisor profile that was rejected because of the address differences? Have you read that from the QuickBooks Community? That'll help us provide an accurate solution to the concern that you're having.

 

The address depends on the region or subscription you have. If you have QBOA US, you need to use US addresses. The system also defaults to accept US identification cards only. Thus, your address from the ID should match the location in your profile.

 

If you’ll be asked to re-verify your profile, you can update your address (including city) and state or territory. Don’t worry, this process is temporary and your profile stays visible on the Find-a-ProAdvisor website. Otherwise, you'll need to resubmit your ID or your profile will be removed.

 

To learn more about the general rules and common questions about ProAdvisor profiles and the Find-a-ProAdvisor website, see this article: Learn about ProAdvisor profile and Find-a-ProAdvisor guidelines. You can then update and enhance your ProAdvisor profile to get more leads and attract more clients.

 

For more information about the program, as well as some details regarding the standards that should be followed along with the Program Agreement, I recommend the following pages:

 

 

Also, the Accountant Help Hub contains articles on the processes you can do in QBO. You can browse each topic to easily view the information.

 

Know that you’re always welcome to post a reply in this thread if you have any follow-up questions about the Proadvisor profile verification. I’ll be around to help and back you up. Have a great day ahead!

J
JayBookAuthor
August 21, 2022

@JamaicaA,

I came across it searching for something on Google, it was written about in in a blog.  So no, not here in the community.

 

I van try to locate it again, but what I do remember is that it was an individual in Massachusetts who simply put their work address on their profile.  When they provided their ID, since that showed their home address(presumably also in Massachusetts) instead, intuit couldn't verify their profile..

 

I'm just wondering if the two addresses being different is an automatic disqualification from having your profile verified.  Because like I said, the address on my ID card is no longer where I live.  So unless I put that on my profile regardless of whether it's my physical address anymore, I fear it being denied. 

C
Charies_M
Level 9
August 21, 2022

Hi there, JayBook.

 

Information entered should be data should match to be verify your ProAdvisor profile. 

 

You might want to keep this article handy to learn more about ProAdvisor profile: Learn about ProAdvisor profile and Find-a-ProAdvisor guidelines.

 

The Community is always open if you have further questions while working with your ProAdvisor profile. Have a good one.

Need QuickBooks guidance?
Log in to access expert advice and community support instantly.
Terms & ConditionsAccessibility statement