product or service is missing on invoices when trying to print or email

To best assist you with the missing items when printing or emailing invoices, I recommend connecting with our live support team, Sherri.

You can start a chat or request a callback to communicate with our experts. They can look into this more thoroughly and assist you in determining the next steps. Rest assured that you will receive future emails keeping you informed about the progress of this matter.

Here’s how:

1. Go to the Help icon.
2. Select Contact Us.
3. Enter your concern, then click Continue.

If you would like to customize your template and process the payment, refer to this article: Create invoices in QuickBooks Self-Employed.

Any additional questions about invoices are welcome. Just leave the details in your reply so I can get back to you.