Question

QB online shows double of qb2021

Forum|Forum|2 years ago
January 30, 2024
3 replies
47 views

QB online doubled a lot of the info, does not match QB2021.

Should I delete online and start over?

QuickBooks Online

J

JamaicaA

QuickBooks Team

Welcome to the Community forum, @USN04. Let me help you sort out the duplicate information in your QBO and match it with QBDT.

I'd like to know if you've migrated from QuickBooks Desktop to the Online version. If so, how did you move your data from one product to another? What kind of information is being doubled?

If you'd like to delete your QuickBooks Online to start over again, you can cancel your current company and start a new one. Otherwise, you can prepare and delete it. Before proceeding, take note of the following:

Purging your company can permanently damage banks or third-party app connections.
This process doesn't cancel your QuickBooks or Payroll subscriptions. However, it completely clears out your books. You'll need to re-enter any employee or historical info you want to keep.

For QuickBooks Essentials, Plus, and Advanced, you can go to Step 2: Delete your company data if your books are less than 60 days old.

However, you can remove the identical transactions from your bank feed if you're referring to bank transactions. Visit this guide for reference: Exclude a bank transaction you downloaded into QuickBooks Online.

Review this article for more info about the transition: Move your QuickBooks Desktop file to QuickBooks Online.

This module will help you recognize the differences in how your books appear: Learn how features and data move from QuickBooks Desktop to QuickBooks Online.

In case you have follow-up questions supervising your data or accounts, don’t hesitate to share them with me. I’d be delighted to work with you again. Keep safe!

U

USN04Author

Thanks for responding

Yes QB Desktop to Online

A/R is -246,873.76 should be 15,312.39

Total Assets

$26,591.36 should be 272,378.97

Plus others are not correct.

My thought is to cancel company and start over.

I have no employees - only me

M

MadelynC

Moderator

Let me chime in and share fixes so you can start managing your company files within QuickBooks Online, @USN04.

To get your account receivables, total assets, and other data matched to your QuickBooks Desktop (QBDT) 2021 records, you may consider running a quick report of these accounts in QuickBooks Online (QBO) first to determine the discrepancies. Once you find them, you can remove the duplicate entries right within the page.

You can also utilize a third-party app to delete them. The program offers several applications that can help expedite the process. Just visit our Apps Center or your Apps menu inside your QBO account. Let me show you how:

From your left pane, select the Apps menu.
Choose Find apps.
You can enter “Deleter” in the provided field and select an application.
You can click the Overview, Pricing, and Reviews tab to learn more.
Once decided, hit the Get app now button.

Moreover, if you wish to start over, you can continue to purge your account. Once done, export your list from QBDT, then import them to QBO.

After, you can generate the same reports to check if everything transferred correctly. Simply customize them to draw the information you need the most:

Hit the Reply button below if you have more questions or concerns with your company setup. I'd be more than happy to provide steps and solutions for you, @USN04.

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