QBW.exe - Fatal Application Exit

I appreciate you for sharing the steps you’ve already tried, eprunty.

Let me guide you through some troubleshooting steps to help you access the Customers & Jobs page.

To start, consider downloading and installing the QuickBooks Tool Hub. This tool is designed to fix common errors in QuickBooks Desktop. For compatibility, we recommend using it on Windows 11, 64-bit.

Here’s how to install:

1. Close QuickBooks.
2. Download the latest version (1.6.0.8) of the QuickBooks Tool Hub. Save the installer file to a convenient location, such as your desktop or Downloads folder.
3. Locate the downloaded file (QuickBooksToolHub.exe) and follow the on-screen instructions to install, agreeing to the terms and conditions.
4. Double-click the icon on your Windows desktop to open the tool hub when the installation is complete.

After installation, you can run the Quick Fix My Program. This will close any background processes running in QuickBooks and perform a quick repair of the program.

Here's how:

1. Open the QuickBooks Tool Hub, and go to the Program Problems tab.
2. Select Quick Fix my Program.
3. Start QuickBooks Desktop and open your data file.

If the issue persists, it may be due to background windows interfering with how the company file opens. Follow these steps to ensure all QuickBooks windows are closed during file launch:

1. Open QuickBooks Desktop, but don't select a company file yet.
2. In the No Company Open window, locate and select your company file.
3. Press and hold the ALT key, then click Open. Keep holding down the ALT key until the file opens completely.
4. If prompted to sign in, release the ALT key, enter your password, and then press and hold ALT again while clicking OK.

You can also suppress the QuickBooks application to prevent background processes that may cause errors. Follow the steps below:

1. Press and hold the Ctrl key, then double-click the QuickBooks Desktop icon.
2. Don't release the Ctrl key until you see the No Company Open window, QuickBooks freezes, or gives you an error.
3. Click a company file and choose Open.

If none of the above solutions resolve the issue, I recommend checking out this article for more solutions: QuickBooks Desktop won't open.

If you have follow-up questions or concerns, feel free to post again here in the Community.