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New Member
July 29, 2026
Question

question re: estimates and imvoices

  • July 29, 2026
  • 1 reply
  • 37 views

When opening an invoice and saving again, even just to download or print, it unlinks the estimate I have attached to it. 

1 reply

QuickBooks Team
July 29, 2026

This issue likely stems from browser conflicts or cached data preventing the program from keeping your attached estimate on invoices. We can perform a few troubleshooting steps to resolve this.

 

First, open your QuickBooks Online account in a private or incognito window. This helps determine whether the local browser cache or conflicting extensions are disrupting the script that maintains the transaction link.

 

Alternatively, switch to another browser to see if the issue persists outside your primary environment.

 

If you have any questions or concerns regarding transactions in QuickBooks Online, feel free to leave a comment below!