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R
Regina9755
January 2, 2026
Question

QuickBooks desktop 2024 on a Microsoft surface

  • January 2, 2026
  • 1 reply
  • 5 views

I am out of town and am trying to install quickbooks desktop 2024 on an older Microsoft Surface tablet. Installation says it was successful however when I open QuickBooks it asks me for the type of business, I check General and it accepts it. I click Finish and quickbooks never restarts. I have been wasting my time on this now for three days and it is now payroll day. I have already canceled my payroll subscription with QuickBooks because I am so disgusted with their pricing. They have totally forgotten about the small business owner. I have been with them since the 1990s and I am over it but right now I need to get this issue solved. I may have to go to chrome remote desktop but the problem is there is nobody at my house to get that set up. 

1 reply

J
JoelESQuickBooks Team
QuickBooks Team
January 2, 2026

Hi there, Regina9755.

 

I understand that managing payroll day while away from your main setup can be quite challenging. It's commendable that you're taking proactive steps to address the software issues and seek solutions.

 

Please note that QuickBooks Desktop no longer supports Microsoft Surface Tablets, as it is only compatible with Windows laptops, not tablets. We recommend checking QuickBooks Desktop's system requirements to verify compatibility and ensure the software meets your business needs.

 

If you have any further questions, please feel free to reach out. We are happy to assist you.

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