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April 22, 2026
Question

Quickbooks Desktop seat licenses and Rightworks cloud access licenses

  • April 22, 2026
  • 2 replies
  • 31 views

I had 6 Quickbooks logins and licenses for the program, but now I have 7 users. As I understood from a few years ago, I purchased the number of people that could simultaneously work in the company file. All 7 users can access the file, but only 6 at one time. I don't ever have 7 logged into QB at one time.

 

I want user 7 to have their own RW account to log into the desktop, so I only want to buy a license to access the RW remote environment. I'm told I have to ALSO buy another user license for that according to Intuit - a license that is just wasted money.

 

Is this a change, or typical Intuit squeezing the customer? I can have user 7 use an existing RW account, but it's not ideal.

2 replies

SIAB
Level 2
April 22, 2026

As I know, the policy remains the same. You need to have a license for seven users to access a company file simultaneously. I'm not sure if RW has changed their policy. I recommend ordering a new license from a reseller and using it on another authorized hosting provider for comparison. I can recommend a reseller that allows you to pay for the license later, and you won't be charged anything if you decide to cancel it.

Morgan_B
QuickBooks Team
April 22, 2026

Thanks for bringing your question forward here in the Community, Maverick2.

 

I'm happy to provide some additional info about your QuickBooks Desktop user having a Rightworks account.

 

Yes, you generally will need an additional QuickBooks Desktop Enterprise license to add another user to Rightworks. Rightworks requires one license per user. 

 

Key Requirements:

  • License Compliance: While Rightworks hosts the software, they enforce the rule of one license per one user.
  • Simultaneous Access: If the new user needs to access the QuickBooks file at the same time as others, a new seat must be purchased.
  • Adding Users: You must add the new user in the Rightworks AppHub under Admin Controls and ensure they have a package assigned. 

If you're replacing an old user, you may be able to reassign the existing license. However, to increase the total number of people working simultaneously, a new license seat is necessary. 

 

I'm linking an article from Rightworks that goes into a bit more detail about this: Rightworks: QuickBooks in Cloud Premier.

 

Please don't hesitate to comment below if you have any other questions. The Community is always here to lend a hand.