Skip to main content

Get 50% OFF QuickBooks for 3 months*

Buy now
Switch to QuickBooks and 70% off for 3 Months
Talk to Sales: 877-683-3280
Hours
Mon - Fri, 5am - 6pm PST
Sat - Sun, 7am - 4pm PST
Product support & help
Need help signing in?
A
adl
New Member
April 27, 2020
Question

Remove past-due stamp on screen

  • April 27, 2020
  • 4 replies
  • 57 views

I upgraded Enterprise to version 20. I now have a big red Past-Due that shows up on the screen. How do I make it go away. I am not talking about changing the template to print/not-print. I want it off the screen view. Please advise on how to get this gone.

4 replies

Pabz_L
Pabz_L
April 27, 2020

Hello there, @adl.

 

Let me help you with how to remove the past due stamp in your invoice.

 

  1. Go to Lists > Templates.
  2. From the list, find and edit the invoice template you use for collections.
  3. From the "Company & Transaction Information" section, uncheck the box of Print Past Due Stamp.

 

      4.Select OK.

      5. Open an invoice that is past its due date. The PAST DUE stamp will no longer show on the invoice.

      6. You may print the invoice or send it through email.

 

I’ll be leaving you this article on how to customize the template. Use and Customize form templates. 

 

If you have any other concerns, feel free to comment below. Take care!

A
adlAuthor
New Member
April 28, 2020

Per my question, it is not how to remove from the printed/emailed invoice. I want it to not show up on the screen. It has a BIG red PAST DUE that is on the top left of the invoice screen. I DO NOT want this showing for everyone to see.

 

Changing the template has no effect on removing from the screen view.

    F
    Fparker61
    November 3, 2021

    Is there still no fix to this? It is quite annoying to have that show up on every invoice. 

    JoesemM
    JoesemMQuickBooks Team
    QuickBooks Team
    November 3, 2021

    Thanks for joining this conversation, @Fparker61.

     

    This is not the impression I want to leave with you. As mentioned by my colleagues, this feature is currently not available in QuickBooks. We don't have a specific time frame yet but rest assured, we’ll keep you posted here in the Community for any updates.

     

    For now, you can follow the steps shared by my colleague JonpriL to turn off the stamp directly from your invoice template. You can also send your feedback by going to the following link: QuickBooks Online Feature Requests. I’ll make sure to do the same thing on my end. 

     

    In the meantime, I suggest visiting the Firm of the Future website to stay updated with new features and options. It also contains product news about any changes.

     

    You may check these articles in case you want to learn more about adding the past due stamp directly from the invoice and customizing sales forms: 

     

     

    If there's anything else that I can help you with please don't hesitate to leave a comment below. I'll always have your back, @Fparker61.

    F
    Fparker61
    November 3, 2021

    First of all, this is a bug introduced by an update, not a feature or anything else. It is a bug and should be fixed immediately. 

     

    Second, stop referring your customers to a feature or suggestion website for enhancements. It is a bug, introduced by intuit. It should be noted and fixed. I don't need another thing to do in my life. You already know about the problem. Just fix it. 

     

    Third, Yes, we know how to turn this off in the printed invoice. Stop referencing that, it is irrelevant and not part of this discussion, never has been and never will be. 

     

    Finally, I expect the product to work and for bugs to be fixed. This should be a no-brainer to fix. It wasn't there before and now it is. It is annoying and if my customers see it then I could lose business. 

     

    Fix the problem and don't respond again until it is fixed. 

     

    Remember, a proper response is 'The problem is fixed', nothing else. Silence means you are working on it. 

     

    Thanks!

     

      L
      lwcontract
      December 28, 2021

      Apparently there still isn't an option to turn off the "Past Due" stamp onscreen so I had to create a workaround. The best way to get rid of that bright red stamp is to manipulate the Payment Terms. I have a Payment Term called Due on Receipt and have it set at 999 days. When I create an invoice, I select that particular Payment Term and the red stamp no longer shows. (Note that you can choose whether or not the Payment Term prints on your invoice by using the template customization.)

       

      To see your Payment Terms, go to Lists > Customer & Vendor Profile Lists > Terms List. You can create a new Payment Term or edit any of your current ones. 

      A
      acobble1
      February 24, 2026

      for desktop users

      Need QuickBooks guidance?
      Log in to access expert advice and community support instantly.
      Terms & ConditionsAccessibility statement