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August 29, 2025
Question

search not working when looking up an invoice number

  • August 29, 2025
  • 1 reply
  • 2 views
No text available

1 reply

QuickBooks Team
August 29, 2025

Hi @rootgroup. Let's work together so you can locate the invoice in question.

When you say the Search feature is not working, can you clarify what you’re experiencing? Is the Search button greyed out, unresponsive, or not returning results for invoice numbers? Are you seeing any error messages?

In the mean time, you can manually search for the invoice using the Status or Date drop-down menu.

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Please let us know if you require any additional assistance.