Security? Just got online help, want to confirm it was really QuickBooks person.

I appreciate you reaching out, Judy.

If you didn’t request a callback from us at QuickBooks, you won’t get a call from our team. So if someone contacts you about issues with your computer or the security of your QuickBooks Desktop account (QBDT), it could be a fraudulent or not a legit call.

For more details, check this article: Identify suspicious activity, phishing scams, and potential fraud.

If you've got issues related to QuickBooks, make sure to reach out to us through our official channel or within in-product help.

1. Run QuickBooks Desktop and then go to the Help menu.
2. Select QuickBooks Desktop Help.
3. Click Contact Us.
4. Follow on-screen instructions to reach support via callback or chat.
   
   Phone support is available on weekdays from 6:00 AM to 6:00 PM PT for QBDT Pro, Plus, Premier and Mac but closed on weekend. And 5 AM to 7 PM PT for Enterprise on weekdays and 6 AM to 3 PM PT for weekends.

If you have any questions or concerns, please click the Reply button.