See grey ! Instead of attachment

@jetcaptain2  Is this an instruction or a question?

We are prepared to assist you with the grey attachment issue you mentioned, jetcaptain2. Let's work together to thoroughly understand and effectively resolve the problem.

In order to better address your concern, could you please let us know which specific QuickBooks product you are using?

Additionally, could you specify which attachment is appearing grey? It would be very helpful if you could provide a screenshot of the grey attachment, as this will enable us to understand the problem more thoroughly and provide you with an accurate solution.

Moreover, I've provided an article for you to explore, which offer detailed guidance on managing attachments:

• Add or delete attachments in QuickBooks Online.

We are committed to providing you with the support you need to address the grey attachment issue you described. Click on Reply button and expect a prompt response from our team.