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March 2, 2026
Question

Tax exempt status

  • March 2, 2026
  • 1 reply
  • 8 views

I have reported to QuickBooks that we are a non profit organization but they are still taxing us.  How do I fix this?

1 reply

Level 8
March 2, 2026

Hey there, @AlilHaak

 

Welcome to the QuickBooks Community! 

 

Setting Up Nonprofit status in QBO

 

Nonprofit organizations are usually tax-exempt and use a different tax form (990). Here's how to change your tax form and your company type to nonprofit:

 

  1. Go to Settings Settings gear icon. and select Account and settings.
  2. Press Advanced.
  3. In Company type, select Edit 📝.
  4. Tap the Tax form ▼ dropdown, then choose Nonprofit organization (Form 990).
  5. Click Save, then Done.
  6. Sign out and sign back in to see the changes reflected throughout QuickBooks.

 

After you change your tax form, "Invoice" should now say "Pledge." You should now also see common reports for nonprofits like Statement of Activity and Statement of Financial Position.

Note: Some labels may not change at this time, such as the Profit and Loss tile.

 

Setting Up Tax-Exempt Status:

 

  • For Organization Purchases/Sales: To stop being charged sales tax on, or to stop charging tax to others, you must contact Intuit support to upload your 501(c)(3) determination letter.
  • Set Tax-Exempt Customers: For individual customers, go to Sales > Customers, edit a customer, check This customer is tax exempt in the Tax info section, and select the reason.

 

For additional details, review this guide: Configure an account for nonprofit organization.  

 

Feel free to reach back out if you have any other questions. We're always here to help. Take care!