Skip to main content

SUMMER SAVINGS 90% OFF QuickBooks for 3 months* Ends 8/27

Buy now
Switch to QuickBooks and 70% off for 3 Months
February 12, 2026
Question

The intuit ai button is in the way. I can’t select the edit button in a customers profile.

  • February 12, 2026
  • 2 replies
  • 20 views
No text available

2 replies

QuickBooks Team
February 12, 2026

Hi, @jake68. I appreciate you for reporting this to us.

 

Typically, Intuit Intelligence operates seamlessly in the background and won't interfere with your screen, even when you click the Edit button.

 

You can try adjusting the volume of your screen by pressing the Ctrl button and rolling your mouse wheel.

 

If the issue persists, we can perform basic troubleshooting steps using a private or an Incognito window by pressing Ctrl + Shift + N.

 

This will provide a fresh browsing session, free from old data that might be interfering with the page.

 

You can also use other supported browsers in QuickBooks

 

If you have additional concerns, please reply to this post.

QuickBooks Team
February 14, 2026

Hello @jake68,

I just wanted to follow up to check if the resolution we provided helped resolve your issue.

Please let us know if everything is now working as expected or if you're still experiencing any problems.

We'll be glad to assist further if needed.