Update Error 15242

Hi @fuzzie,

Thank you for reaching out about the Update Error 15242 you are encountering. I appreciate the effort you’ve already put into resolving it and understand how frustrating this can be when an issue persists despite your best attempts. I want to commend you for being proactive in troubleshooting, and I’m here to guide you in the right direction to help solve this error and ensure your QuickBooks Desktop works as expected.

Error 15242 often involves the Intuit FCS (File Copy Service), which can affect updates for QuickBooks Desktop, even if you are not currently using QuickBooks Desktop Payroll. Since you have already tried solutions like reboot.bat and the Quick Fix Program, here are further steps and routing options to help resolve the issue.

If you have already used the QuickBooks Migrator Tool, updated your QuickBooks to the latest version, and followed all the provided steps, but are still encountering the same error message, I recommend manually moving or reinstalling QuickBooks without using the Migrator Tool. To proceed with the manual move or reinstall, please follow these steps:

1. Have your product and license information available.
2. Uninstall the existing QuickBooks application before attempting a reinstall.
3. On the computer where you want QuickBooks Desktop installed, download the installation files or insert the CD.
4. Install QuickBooks Desktop as you normally would.

After installation, you will need to register QuickBooks. Here's how:

1. Head to the Help and select Register QuickBooks to start the process.
2. Once you input your information, Intuit will check the registration status of your QuickBooks copy and record the details for the other computer.

If you're using Windows 10, please check pending system updates before using the migration tool. This process helps prevent compatibility issues. 

If the issue persists, I recommend contacting our QuickBooks Desktop Live Support team. They can dive deeper into the cause of this error and work with you to identify why it occurs during your QuickBooks payroll updates.

You’ve already made great progress toward solving this error. By following these recommendations or connecting with QuickBooks Support, I am confident you will have it fixed soon. If you have further questions or need assistance with the next steps, feel free to reach out. I am here to help whenever you need support!