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L
lynn102918
October 3, 2025
Question

Upload JE Question

  • October 3, 2025
  • 1 reply
  • 4 views

I am trying to upload JE through the import csv file feature. I have turned off the account numbers and am using the parent and sub account numbers (eg Depreciation and Amortization:Depreciation:7000 Dep Exp - Fibre assets – subsea) but i am still getting the "Line account invalid" message.

 

Thanks in advance

1 reply

Tori B
Tori BQuickBooks Team
QuickBooks Team
October 3, 2025

Happy Friday, @lynn102918. 

 

How are you doing today? I hope all is well.

 

It looks like you're doing everything correctly. Journal Entry Line items must be a parent account, entries for sub accounts will need to include the parent account name and the sub account name separated by a colon. For example, "Parent account: Sub Account". Only entering the sub account name will cause a "Line Account Invalid" error.

 

Since it appears you're doing this, but still resulting in a error message, I recommend contacting our Technical Support Team. This way, one of our agents can review your account in a secure environment and investigate this matter further. 

 

You can use the link below to connect with our team directly:

 

 

Please don't hesitate to let me know if there is anything else I can assist you with. I'm always happy to lend a hand. Have a good one! 

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