Urgent Warning to All QuickBooks Users: Beware of Cosmic Solutions

I am posting this warning to help protect other QuickBooks users from what I experienced with Cosmic Solutions and the individuals who identified themselves as PII Removed.

I have retained emails, invoices, payment records, screenshots, and other documentation supporting the events described below.

I was contacted through emails claiming to be from QuickBooks or Intuit stating that QuickBooks Desktop was being discontinued and that I needed to migrate my company file to the cloud. The emails appeared to be from QuickBooks support and included phone numbers that I later discovered were not official Intuit support numbers.

After speaking with the individuals, I was persuaded to move my QuickBooks company file to a cloud-hosted environment that they controlled. I was assured that the cloud solution would be more secure and that this was the recommended path because QuickBooks Desktop was supposedly being discontinued.

Once my data was hosted in their environment, I repeatedly lost access to my QuickBooks company file. When this happened, I was informed that my data was corrupted or that there were issues with my hosted server, and I was required to pay substantial fees before my access would be restored.

Specifically:

• I paid approximately $6,500 after being told my QuickBooks data was corrupted and required repair.
• After another period of time, my access to the hosted environment was blocked again.
• I was then required to pay approximately $9,300 to regain access to my own accounting data.
• Fortunately, with assistance from Intuit, I was able to recover my QuickBooks company file and regain control of my business records.

Based on my experience, I believe these emails and representations were intended to make users believe they were dealing directly with QuickBooks or Intuit.

The contact information I encountered included:

Phone Numbers

• (xxx) xxx-xxxx
• (xxx) xxx-xxxx
• (xxx) xxx-xxxx

Email Addresses

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Website

• qbbillingnotification.com/billing-noti/

I am sharing this information so that other QuickBooks users can recognize these contact details if they receive similar emails or phone calls.

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