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January 28, 2026
Question

view in QBS online

  • January 28, 2026
  • 1 reply
  • 4 views

 

My view changed to a tiny almost illegible print.  no other program is affected.  Changing the browser settings does not affect it.  Help!

1 reply

QuickBooks Team
January 28, 2026

Hello, Knapiks. Let’s work together to resolve the display issue you’re experiencing in QuickBooks Online.

 

QuickBooks Online (QBO) display relies on your browser’s zoom settings, since you mentioned that changing it does not affect its view. I recommend logging in using an incognito browser if you haven't already done so. Sometimes, outdated or corrupted files in your regular browser can cause technical issues like this.

 

If the display remains tiny, please restart your browser to clear any outdated processes and ensure updates take effect. A supported and up-to-date browser can also improve performance when working with the program.

 

Should the issue persist even after trying these initial browser troubleshooting steps, I recommend contacting our live support team for further assistance. They have specialized tools to access your account and perform additional steps to investigate the issue.

 

Here's how to connect with them:

 

  1. Inside QBO, navigate to the Help menu.
  2. Select the Search bar icon and enter the keyword or topic you need help with.
  3. Click the Contact Us tab at the bottom.
  4. Choose a way to connect with us.

 

You can refer to this article to view our support hours and choose a convenient time to connect: Get help with QuickBooks products and services.

 

I’ll ensure this conversation remains open for any future updates and discussions.