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B
Briver
June 15, 2022
Question

Web Connector removal

  • June 15, 2022
  • 1 reply
  • 50 views

QBWC1056 message appears when I ask the program to remove a web connector application.  However, the message box is not large enough to show the "yes" response.  How do I remove and re-install a web connector application? I have spoken with 7 tech support individuals without a solution!

1 reply

E
Ethel_AQuickBooks Team
QuickBooks Team
June 15, 2022

It is not the impression I would like you to have, @Briver.

 

I hear your sentiments. Sometimes I also need assistance from someone if I am experiencing difficulties. But I am here to help you.

 

You can follow these steps to remove the web connector:

 

  1. Make a back up of the company file.
  2. Download .QWC file for the third-party application.
  3. Download the QBWC CP3 Tool.
  4. Double-click the QBWC_CP3Tool_Installer.exe to start the installation.
  5. Open the company file in QuickBooks Desktop.
  6. On the QBWC CP3 Tool, choose Select File and locate the appropriate .QWC file.
  7. Select Remove Stamp.
  8. On the application certificate, select Yes, whenever this QuickBooks company file is open (3rd option), and select Continue.
  9. On the Application Access Request window, select Yes and Done. The tool will display a message saying that the owner ID was removed.

 

You can also check how to fix common Web Connector errors in QuickBooks Desktop to guide you if you encounter other errors.

 

Once done, you can restore the backup copy of your company file.

 

Tap the Reply button if you still have additional questions about removing the web connector in QuickBooks Desktop. I am always ready to help.

B
BriverAuthor
June 16, 2022

I have followed the instructions. The application is still unusable.

 

Before following the instructions above, the web connector 3rd party application had a user name that I did not place in the setup process.  After using the CP3 tool, the username is still the same incorrect user name.  Going to the user’s preferences for integrated applications I check the properties of the third-party application and the correct user name is listed.  So properties of integrated applications under preferences has a different user name (the correct user name) while the actual web connector has a "mystery" user name that I can't change. At the same time, I can't delete this web connector with the mystery name to start over.

 

 

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