What does this mean?We can't send your invoice right now.Try refreshing the page or try again later.I've cleared cookies, refreshed, logged out. Nothing has worked

Hey, . 

It is incredibly stressful when you are trying to run your business and a crucial feature like sending invoices suddenly stops working, especially after you have already spent time troubleshooting by clearing your cookies and logging out. We want to make sure this gets sorted out for you as quickly as possible.

To get you the help you need, we are passing your case along to our Next Level Help team. They are going to dive straight into your Community comments and support history so they have the full picture and you don't have to repeat yourself. One of our experts will reach out to you within 1-2 business days to guide you through the next steps

If you have any other questions, just let us know. We're always here to help! 

Hey, . 

Thanks for waiting patiently through this process. I have an update for you! 

Currently, this issue is being looked at by our engineers since you and other users are having the same problem and error message show up in their account. 

With that being said, there isn't a specific time frame on when this will be fixed but we did attach you to the investigation (INV-158332) and you should receive an email with some information over the next few days when our engineers have an official update on this matter.  

If you have any other questions, feel free to reach back out. Have a great day!